Legal

Privacy Policy

Last Updated: 25 July 2026

This Privacy Policy explains how Northloom Global, a brand owned and operated by Arica Apparels LLP, collects, uses, stores, shares and protects personal information obtained through www.northloomglobal.com and through communications relating to our apparel manufacturing, private label, sourcing and export services.

1. Introduction and Who We Are

For the purposes of this Privacy Policy, the terms "Northloom Global", "we", "us" and "our" refer to Arica Apparels LLP operating under the Northloom Global brand.

Business address: 201, Pride Kumar Senate - 1, Off Senapati Bapat Road, Pune - 411016, Maharashtra, India.

Email: contact@northloomglobal.com
Phone: +91 77759 33339

2. Scope of This Policy

This Policy applies to personal information collected through our website, enquiry forms, email, telephone, WhatsApp and other business communications connected with prospective or confirmed manufacturing projects.

It does not govern the independent privacy practices of third party websites, platforms, payment providers, banks, logistics providers or social media services that may be linked from or used alongside our website.

3. Information We May Collect

When you submit an enquiry, request a quotation or communicate with us, we may collect:

• Your name, job title and business contact details.
• Your email address and telephone or WhatsApp number.
• Your company, brand or organisation name.
• Your country, target market and business location.
• Your website, LinkedIn, Instagram or other business profile.
• Product categories, estimated quantities, target pricing and delivery requirements.
• Information about samples, tech packs, fabrics, trims, sizes, labelling, packaging and production specifications.
• Photographs, sketches, design references, size charts, technical documents and other materials shared for project evaluation.
• Records of email, telephone, WhatsApp and other business correspondence.
• Information required for quotations, contracts, invoices, payments, tax, customs, logistics or export documentation.

4. Information Collected Automatically

When you use the website, certain technical information may be collected automatically by our hosting, security, performance or analytics systems. This may include IP address, browser type, device type, operating system, access time, pages viewed, referring website and general interaction data.

5. How We Use Personal Information

We may use personal information to:

• Review and respond to manufacturing, sourcing or export enquiries.
• Understand design, sampling, production and delivery requirements.
• Assess technical and commercial feasibility.
• Prepare quotations, estimates, proposals and sampling plans.
• Communicate regarding fabrics, trims, samples, production, quality, packing and delivery.
• Develop samples and manage confirmed production orders.
• Coordinate invoices, payments, logistics, customs, export documents and shipments.
• Maintain contractual, accounting, tax, customs and regulatory records.
• Secure and improve our website and enquiry process.
• Prevent misuse, fraud or unauthorised activity.
• Send marketing communications only where the recipient has separately opted in.

6. Basis for Processing

Depending on the circumstances and applicable law, we process personal information with consent, to respond to a request or take steps before entering into a contract, to perform a confirmed contract or business arrangement, to comply with legal, accounting, tax, customs or regulatory obligations, or for legitimate business purposes such as responding to enquiries, securing our systems and maintaining appropriate business records.

Where consent is relied upon, you may withdraw that consent at any time. Withdrawal will not affect processing already lawfully undertaken before the withdrawal.

7. Buyer Designs and Project Materials

Tech packs, sketches, specifications, reference images, samples, size charts and other project materials supplied by prospective or confirmed clients will be used only for evaluating, developing, sampling, manufacturing, managing or fulfilling the relevant project.

We take reasonable steps to restrict access to such materials to persons and service providers involved in the relevant enquiry or project. Confidentiality, intellectual property ownership and manufacturing use restrictions may also be governed by a separate non disclosure agreement, quotation, purchase order or manufacturing agreement.

8. How We Share Information

We may share relevant information only where reasonably necessary with:

• Website hosting, technology, form processing, email and cloud storage providers.
• Accountants, legal advisers, consultants and other professional advisers.
• Banks, payment processors and financial service providers.
• Specialist fabric, printing, embroidery, washing, finishing, testing, inspection or production partners involved in a project.
• Freight forwarders, customs agents, courier companies, logistics and shipping providers.
• Government, tax, customs, regulatory or law enforcement authorities where required by law.
• Potential successors in connection with a legitimate business restructuring, merger or transfer, subject to appropriate safeguards.

We do not sell or rent personal information.

9. International Processing and Transfers

Because Northloom Global may work with domestic and international buyers and use technology, communication, cloud, banking, logistics and professional service providers operating in different jurisdictions, personal information may be processed or stored outside the country in which it was originally provided.

Where international processing or transfers occur, we take reasonable steps to use appropriate contractual, organisational or technical safeguards as required by applicable law.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to satisfy contractual, accounting, taxation, customs, export, dispute resolution or legal requirements.

Records connected with confirmed projects, transactions or legal obligations may be retained for longer where necessary. Where information is no longer required and there is no legal reason to retain it, we will take reasonable steps to delete or securely dispose of it.

11. Information Security

We use reasonable administrative, technical and organisational measures intended to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. These may include access controls, password protection, secure hosting, controlled document sharing and limiting access to client information.

No method of internet transmission, email communication or electronic storage can be guaranteed to be completely secure. You should avoid sending highly sensitive information through unsecured channels.

12. Cookies and Similar Technologies

The website may use essential cookies or similar technologies required for security, functionality and performance.

We do not currently use advertising cookies or behavioural tracking technologies.

Where required by applicable law, non essential cookies or tracking technologies will be activated only after the visitor has been given an appropriate choice.

13. Marketing Communications

We may contact you as necessary to respond to your enquiry or manage a prospective or confirmed business relationship.

You may opt out of promotional communications at any time by using the unsubscribe method provided or by contacting us.

14. Third Party Links and Platforms

Our website may contain links to third party websites or platforms such as LinkedIn, Instagram and WhatsApp. Their privacy practices are governed by their own policies, and Northloom Global is not responsible for the independent processing activities of those platforms.

15. Children's Privacy

Northloom Global provides business to business apparel manufacturing and related services. We do not knowingly solicit or collect personal information from children. Persons submitting enquiries should be at least 18 years old or legally authorised to act for the relevant business or organisation.

16. Your Rights and Choices

Subject to applicable law, you may contact us to:

• Request information about personal data we hold about you.
• Request access to relevant personal data.
• Request correction of inaccurate or incomplete information.
• Request deletion where legally permissible.
• Withdraw consent where processing is based on consent.
• Object to or request restriction of certain processing where applicable.
• Request data portability where applicable.
• Opt out of promotional communications.
• Raise a concern or grievance about our handling of personal information.

We may need to verify your identity and request before acting. Some requests may be limited where we must retain information to comply with law, protect legal rights or complete contractual obligations.

17. Privacy and Grievance Contact

Arica Apparels LLP, operating as Northloom Global
201, Pride Kumar Senate - 1, Off Senapati Bapat Road
Pune - 411016
Maharashtra, India

Email: contact@northloomglobal.com
Phone: +91 77759 33339

18. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, business operations, technology or legal obligations. The revised version will be published on this page with an updated Last Updated date. Where appropriate, material changes may also be communicated through an additional notice.

19. Contact Us

For general questions about Northloom Global's services, contact contact@northloomglobal.com or +91 77759 33339.